Job Description

Location: Kuala Lumpur, Malaysia

Team: Technology Department

Role: Software QA Engineer

Mode: Full-time role

Founded in Hong Kong in early 2017, Respond.io is a Business Messaging platform that unifies customer communication for tech-saavy organization that market, sell and support across instant messaging, web chat and email. We are one messaging platform for various use case like marketing purposes, sales, support and engineering.

Role Description

At Respond.io, Quality Assurance is pivotal to our company’s success. We are seeking a detailed-oriented individual that is ready to be part of our QA responsible for testing the platform of Respond.io to increase its effectiveness and efficiency of the platform.

Responsibilities

Execute test scripts and verify results against the department's quality standard set
Record and report defects across team and development team
Understand business needs and product requirements to define the scope of testing better
Collaborate with the development team to improve the quality of deliverables and increase platform stability efficiently
Provide technical support to internal team members and colleagues across commercial roles
Support department with ad-hoc QA-related task
Able to transition testing knowledge towards automation testing skills

Qualifications

Degree in Computer Science, Engineering or related subject
Strong knowledge of software QA methodologies, tools and processes
Hands-on experience with testing mobile applications, web applications, and REST APIs
Experience/exposure towards automation testing/tools is an added advantage
Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing;
Nimble and agile team player with the ability to thrive in a fast-paced startup environment.

Here's what's in for you

You will become part of an amazing culture with smart teammates who actually care
You will grow more here than you would anywhere else, that is a promise
Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!
Beer O'Clock on Fridays? Naah, we have it every day!
Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!
You'll get to experience a very competitive compensation
You'll be covered exclusively on one of the highest medical and dental insurance especially for you
Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.
You'll be entitled to stock options with terms and condition
Flexible working environment and working hours